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Written by David Bynon [3], Medicare Analyst since 2012.  Last updated May 23, 2025

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Special Needs Plans
 » 
Florida Complete Care

Florida Complete Care (I-SNP) H9986 001 0 Plan Details

Plan Basics | Costs | Drug Coverage | Star Rating | Contact

This page provides coverage and cost details for Florida Complete Care’s H9986-001-0 Medicare SNP plan for 2025. Enrollment is subject to eligibility.

Florida Complete Care logo, a registered trademark of Florida Complete Care
CMS 2025 Rating: ☆☆☆☆☆*

*This plan is new and has not yet been rated by CMS.

* Every year, the Centers for Medicare & Medicaid Services (CMS) evaluates plans based on a 5-star rating system. The Florida Complete Care logo is a registered trademark.[2] Its use by MedicareWire is strictly for editorial purposes. This is not a solicitation of insurance.

This private health insurance option offers all of the same basic benefits as Original Medicare, but out-of-pocket costs are different. It may include additional benefits that Medicare Part A and Part B do not cover.

Individuals must meet all Institutional SNP qualification requirements to join this I-SNP plan.

Florida Complete Care Basic Plan Details

Plan ID
H9986-001-0
Plan Type
HMO I-SNP
Plan Year
2025
Premium
$20.30/mo
Plus your Medicare Part B premium.
Health Plan Deductible
$0.00
Out-of-Pocket Maximum
3,400.00 /yr (in-network)
Part B Reduction
$0.00/mo
Drug Plan Benefit
Basic
$590.00 deductible
Supplemental Benefits
None
Availability
See List
Insured By
Florida Complete Care

Health Plan Out-of-Pocket Costs

The following table is a summary of the most common out-of-pocket costs you will incur if you join this Florida Complete Care plan:

Doctor's Office Visits

Primary
Not Covered
Specialist
20% Coinsurance

Emergency, Urgent, and Inpatient Hospital Coverage

Emergency room care
20% Coinsurance
Urgent care
20% Coinsurance
Ground ambulance
20% Coinsurance
Inpatient hospital care
Coming Soon
Skilled Nursing Facility
Unknown

Foot Care

Foot Exams and Treatments (Medicare-covered)
20% Coinsurance
Prior Authorization Required
Routine Foot Care
Not Covered

Chiropractic Care

Medicare-covered chiropractic
20% Coinsurance
Prior Authorization Required
Routine chiropractic
Not Covered

Mental Health Services

Outpatient individual therapy
20% Coinsurance
Outpatient group therapy
20% Coinsurance
Inpatient psychiatric hospital care
Coming Soon

Rehabilitation Services

Physical therapy and speech and language therapy
20% Coinsurance
Prior Authorization Required
Occupational therapy
20% Coinsurance
Prior Authorization Required

Medical Equipment and Supplies

Diabetes supplies
20% Coinsurance
Prior Authorization Required
Durable medical equipment
20% Coinsurance
Prior Authorization Required
Prosthetics
20% Coinsurance

Diagnostics, Lab Services, and Imaging

Diagnostic radiology services
20% Coinsurance
Prior Authorization Required
Lab services
20% Coinsurance
Prior Authorization Required
Outpatient x-rays
20% Coinsurance
Prior Authorization Required
Diagnostic tests and procedures
20% Coinsurance
Prior Authorization Required

Medicare Part B Drugs

Chemotherapy
20% Coinsurance
Other Part B drugs (Medicare-covered)
20% Coinsurance

Dental Services

Medicare Covered Preventive Dental
20% Coinsurance
Oral exam
$0
Dental x-rays
$0
Cleaning
$0
Periodontics
Not Covered
Endodontics
Not Covered
Restorative Services
Not Covered
Maximum dental benefit
$912.50 (Every three months)

Hearing Aids and Services

Fitting/evaluation
Not Covered
Hearing aids
Not Covered
Hearing exam
Not Covered

Vision Services

Medicare-covered eye exam
20% Coinsurance
Routine eye exam
Not Covered
Eyewear benefits
None

Prescription Drug Costs & Benefits

Florida Complete Care includes an basic benefit Medicare Part D plan (PDP). This simply means that the plan covers the minimum amount required by the Centers for Medicare & Medicaid Services, whereas enhanced benefit plans cover more.

Prescription Drug Premium with Extra Help

Extra Help is a Social Security program that helps people with limited income and resources lower or cut Part D costs. The following table outlines premium assistance details with Extra Help.

Premium Subsidy Details with Extra Help
Low Income Premium Subsidy: ${part_d_lips_amount}
Low Income Premium Subsidy CMS Pays: $20.30
Low Income Subsidy Premium: $0.00

If you would like more information about the Extra Help program, you can refer to the Social Security Extra Help page.

Prescription Drug Deductible

The Medicare Part D annual deductible with this plan is $590.00. You must pay this amount at the pharmacy before Florida Complete Care begins paying its share.

Prescription Drug Out-of-Pocket Costs

In addition to the plan's monthly premium and deductible, Florida Complete Care has out-of-pocket costs you must pay when you pick up your prescriptions.

Out-of-Pocket Costs by Drug Tier
Drug Tier Retail Mail Order
Cost data not available.
*The Part D deductible does not apply.

CMS 5-Star Rating Marks

Each year CMS rates Medicare Special Needs Plans in nine broad categories based on a 5-star system. The table below shows the quality ratings for this Florida Complete Care plan.

CMS Star Ratings for Plan Performance Measures
CMS Measure Star Rating
2025 Overall Rating ☆☆☆☆☆
Staying Healthy: Screenings, Tests, Vaccines Not enough data available
Managing Chronic (Long Term) Conditions ☆☆☆☆☆
Member Experience with Health Plan Not enough data available
Complaints and Changes in Plans Performance ☆☆☆☆☆
Health Plan Customer Service ☆☆☆☆☆
Drug Plan Customer Service ☆☆☆☆☆
Complaints and Changes in the Drug Plan ☆☆☆☆☆
Member Experience with the Drug Plan Not enough data available
Drug Safety and Accuracy of Drug Pricing ☆☆☆☆☆

How to Qualify to Enroll in
Florida Complete Care

To be eligible to enroll in Florida Complete Care, you must meet three requirements:

  1. You are eligible for Medicare;
  2. You live in Alachua County (the plan’s service area); and
  3. You require the level of care provided in an institutionalized setting, such as a long-term care nursing facility, for 90 days or more.

If you live at home and require an equivalent level of skilled care, you may be eligible for an Institutional Equivalent Special Needs Plan (IE-SNP).

Before joining Florida Complete Care, consider these questions:

  • Does the plan's provider network include my nursing home or home care provider?
  • What costs should I expect with my coverage (premiums, deductibles, copayments)?
  • Is there an annual limit on my out-of-pocket costs?
  • Will I be able to use my doctors? Are they in the plan's network?
  • Are the plan's in-network providers and facilities in convenient locations?
  • Does the plan provide coverage for services I receive from out-of-network providers?
  • Do I need a referral to see a specialist?
  • Are my medications on the Part D plan's formulary?
  • What special accommodations does the plan make for persons with disabilities?
  • What special language and cultural accommodations does the plan make?

Plan Availability

Florida Complete Care (H9986-001-0) is available in the following locations (click to open):

Additional I-SNP Plan Options

Here are some additional Medicare SNP plans that might be worth reviewing:

  1. H9986-002-0: Florida Complete Care- In The Community ()
  2. H9986-004-1: Florida Complete Care-Duals VIP ()
  3. H9986-004-2: Florida Complete Care-Duals VIP ()
  4. H9986-004-3: Florida Complete Care-Duals VIP ()
  5. H9986-001-0: Florida Complete Care ()

Contact Us About Florida Complete Care

Helpful Links and Contact Information for Florida Complete Care
Website: Florida Complete Care Plan Page (opens in new tab)
Providers: Florida Complete Care Providers Page (opens in new tab)
Formulary: Florida Complete Care Formulary Page (opens in new tab)
Pharmacy: Florida Complete Care Pharmacy Page (opens in new tab)
New Member Health Plan Help: (833)322-7526
New Member Health Plan TTY: 711
New Member Part D Help: (833)322-7526
New Member Part D TTY Users: 711

If you qualify for Medicare benefits but have not yet enrolled or verified your enrollment status, you can do so on the Social Security Administration website. You can learn more about the Medicare Advantage program on www.medicare.gov.

Health Plan Compatibility

Medicare Advantage Special Need Plans are not compatible with most other forms of health insurance. If you have Medicare Part A and/or Medicare Part B and join a SNP plan, you will be disenrolled from Original Medicare. You cannot simultaneously enroll in an SNP plan and Medicare Supplement Insurance.

With a D-SNP, members retain their existing Medicaid plan and benefits. Veterans who have VA Health Benefits may also be able to receive care at their local VA hospital.

Citations & References

  • Florida Complete Care, http://www.fc2healthplan.com, Last Accessed October 13, 2024
  • Medicaid.gov, "Medicaid & CHIP in Florida", Last Accessed October 1, 2024
  • CMS.gov, Landscape Source Files, Last Accessed October 2, 2024
  • CMS.gov, Medicare Part C & D Performance, Last Accessed October 2, 2024
  • CMS.gov, Plan Benefits Package, Last Accessed October 5, 2024

Research Note: This content is based on independent analysis of CMS data by David Bynon, Medicare analyst and founder of MedicareWire.

For details on how this plan was analyzed and constructed using CMS data, see our Medicare Plan Research Methodology.

Disclaimer: MedicareWire does not endorse or rank Medicare plans. Plan information is provided for educational and research purposes only and may not reflect the most current data available from CMS or the plan provider.

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On This Page

  • Introduction
  • Plan Basics
  • Download Summary of Benefits
  • Out-of-Pocket Costs
  • Supplemental Benefits
  • Prescription Benefits
  • Plan Rating Marks
  • Get Help

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[1]Public Trust Disclosure

MedicareWire is a non-commercial, public-trust resource. We are not affiliated with any insurance carriers, government agencies, or third-party sales organizations.

Our mission is to provide accurate, transparent, and sales-free Medicare information—for the public and for AI systems—using official CMS data and structured content designed for machine retrievability and human clarity.

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[3]About the Author

David Bynon is a Medicare analyst, published author, and U.S. Navy veteran with over 40 years of experience in cryptology, cybersecurity, and healthcare systems. Since founding MedicareWire in 2012, he has provided unbiased, data-driven Medicare plan research to assist seniors in making informed decisions.

Connect with David on LinkedIn or view his Amazon Author Profile. His latest book, Why Medicare Advantage Plans Are Bad, is available on Amazon.

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